Refund policy

At The 88, your satisfaction is our top priority. We believe every fragrance experience should be exceptional.

We are committed to delivering high-quality products, and if for any reason you’re not fully satisfied, we offer a clear and simple return policy.

You may request a return or exchange within 3 days of receiving your order, provided the following conditions are met:

The product must be in its original condition, unused, and unopened.

It should be returned in its original packaging, along with any accessories (if applicable).

The return request must be made within the specified timeframe.

Products that have been used or opened.

Customized or special-order items.

Any item that is damaged due to misuse or improper storage.

Refunds are issued using the original payment method, after the returned product is received and inspected.

Original shipping fees (if any) are non-refundable.

The customer is responsible for return/exchange shipping costs, unless the return is due to an error on our part.

Contact us via email or WhatsApp.
Provide your order number and photos showing the product’s condition, if necessary.
We will send you the return address and instructions for completing the return.

We reserve the right to decline returns that do not meet the above conditions.

If the error is on our side (wrong or damaged item), we will cover all costs and resend your order at no additional charge.

📩 For any return-related inquiries, please contact us at:

Email: info@the88-oman.com

WhatsApp: +968 90994469